Privacy Notice


Table of Contents

1 Privacy Policy

1.1 Thanks for choosing to play with us. UNIBET INTERACTIVE INC. and Casino Licensee DOWNS RACING, L.P. (dba MOHEGAN SUN POCONO) ("DOWNS RACING") offers online-gaming products and services under the brand Unibet, which can be found at (hereafter referred to as the "Website").  Unless the context indicates otherwise, Unibet and Mohegan Sun Pocono are hereinafter referred to collectively as the "Company", "We", "Us", or "Our".

We know You (hereinafter referred to as "You", "Your", or the "User") have a choice among several licensed Pennsylvania Sports wagering and online gaming sites, and We are glad You have chosen to play with Us.  Because We value You as a customer, We take your personal privacy seriously.  We also believe in being transparent about the information We collect and the steps We take to keep Your information safe and secure.  For these reasons, We are providing You with the following information regarding Our Sports wagering and online gaming privacy policy ("Privacy Notice”).

Unless otherwise specified, the Website and material provided on the Website are exclusively for promoting products, programs, and business operations within the Commonwealth of Pennsylvania.  All capitalized terms contained herein shall have the same meaning ascribed to those terms in the End User License Agreement ("EULA"), which appears on the Terms and Conditions tab of the Website.  In the event of a conflict between this Privacy Policy and the EULA, the terms and conditions of the EULA shall prevail.  Consistent with the Act 42 of 2017 (“Race Horse Development and Gaming Act”), and the regulations promulgated thereunder, Title 58, Part VII, Subpart L (“Interactive Gaming”), this Privacy Policy is included in the internal controls We employ addressing all aspects of operating the Website and operating and offering real-money, Internet-based and/or mobile applications-based interactive gaming services (hereinafter referred to as the "Services") on the Website.  This Privacy Policy addresses Our practices regarding information collected from visitors of the Websites and only addresses information collected directly through or from the Website – it does not address or govern any information-gathering, use, or dissemination practices related to information collected from You other than directly through or from the Website, such as from telephone, facsimile, postal mail, personal delivery, or additional offline means or media. PLEASE NOTE THAT, BY USING THE SERVICES, YOU REPRESENT THAT: (i) YOU ARE TWENTY-ONE (21) YEARS OF AGE OR OLDER (THE "LEGAL AGE"); (II) YOU ARE LEGALLY ALLOWED TO GAMBLE ONLINE IN THE COMMONWEALTH OF PENNSYLVANIA; AND (III) YOU ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, AS MAY BE MODIFIED FROM TIME TO TIME AT OUR SOLE DISCRETION, AS A CONDITIONS OF YOUR USE OF THE WEBSITE.


2 Legal Gaming

We take gambling age restrictions seriously.  Persons under the Legal Age are not permitted to gamble in a casino or online through any website or mobile application.  Any contests We conduct, offer, or make are not open to persons younger than the Legal Age.  Persons younger than the Legal Age are forbidden from using the Services on Our Website or mobile applications, and they cannot accept offers, participate in any Games, or win contests.  We do not knowingly collect information from persons under the Legal Age for gaming-related offers.  From time to time, We may ask Our customers to verify their age, for any reason, and may decline to provide products, services, access rights, or deposit or withdraw funds as to any person who does not provide Us with valid identification confirming that they are of Legal Age.

All Personal and Non-Personal Information (as defined below) that We store may be made available to the Pennsylvania Gaming Control Board ("PGCB"). We take responsible gaming seriously.  See Our Player Protection Page for, for full details.  If You or someone You know has a gambling problem, please call the Council on Compulsive Gambling Pennsylvania at 1-800-GAMBLER or visit their website at




3 Information We May Collect.

The information that We collect is used to administer Our business and to provide You with the products and services made available through the Website.  We may collect and maintain both Personal and Non-Personal Information necessary for these purposes.  You may be required to provide Us with Personal information when You use the Website by completing online forms or entering information where requested, or by sending Us emails.

"Personal Information" includes any information that identifies You personally, including Your first name, last name, address, telephone or cellphone number, email address, credit card information, social security number, date of birth, purchase information, gaming information, secret security question(s), banking information, and other similar information.  We may ask for these types of Personal Information at various times, such as when You submit information to Us through the Website, sign up for email or text messages, enter an online promotion, sign-up or log-in to play one of Our real money online games, request information, request withdrawal of funds, provide feedback in a survey or when You talk to Our employees or support staff.  We may also acquire certain Personal Information from third-party service providers, as further described below.

"Non-Personal Information" includes any information about You that does not personally identify You.  For the most part, We gather this type of information as You use Our Website, including the Website, and visit Our business.



4 Geolocation.

Pennsylvania State law requires that We verify Your physical location when engaging in gameplay on the Website.  Remember, You can only play at the Website from within Pennsylvania state lines.  To make sure You are complying with the Act and Regulations, We collect Your physical location using geo-location technology.  We may store a record confirming Your location within the Commonwealth of Pennsylvania for up ten (10) years as required by applicable state and federal laws and regulations.

5 Traffic Data.

When You visit the Websites, We automatically track and collect general login information, which may include Your: (i) Internet Protocol (IP) address; (ii) domain server; (iii) operating system; and (iv) Web browser type, as well as the pages that You visit on Our Website and mobile applications (collectively, "Traffic Data").  We track and collect this information both to prove Your overall experience as You navigate the Website and for marketing purposes.  Traffic Data collected does not personally identify You.  We may also use Traffic Data for fraud prevention purposes, recognizing Your geolocation, and to detect responsible gaming issues.  The collection of Traffic Data also helps Us:

  • Estimate Our audience size and usage pattern;
  • Learn what information is of most and least interest;
  • Speed up Your searches; and
  • Learn of any possible performance problems with the Website.

Traffic Data is collected through various technologies including, but not limited to, cookies, IP addresses, and transparent GIFs (Graphics Interchange Format, also commonly known as a pixel tag).


6 Cookies.

We use "cookies" and other technologies on the Website.  Cookies are small text files offered to Your computer by servers and used by a variety of websites.  We use cookies to keep track of Your browser as You navigate the Website.  Cookies may be stored on Your hard drive until you delete them.  In some instances, cookies are stored in temporary memory and deleted when You shut down Your browser or turn off Your computer.  We may use cookies and similar technologies to identify the computer from which You are accessing the Website as well as who You are and may use them when You visit the Website or click on Our advertisements.  We may also make use of them when You open Our emails.  Cookies also improve Your user experience by allowing Us to remember Your user preferences for the Website.  If You choose to provide Us with Personal Information, We may store some items of Your Personal Information and use it with the Traffic Data to better personalize Your experience as You use the Website.  Cookies and other technologies may also be used for maintenance and analysis, authenticating Users, performing network communications, serving contextual advertisements, and protecting against fraud and theft.  You may block or remove cookies using Your Internet browser settings at any time.  However, doing so means that Your ability to perform certain transactions, use certain functionality, and access certain content on the Website may be affected.  If You need help disabling cookies, review the 'Help' section of Your browser for instructions. Please keep in mind that cookies are necessary to track and enhance some of Our game activities.  Therefore, if You disable cookies, You may lose some of the features and functionality of playing Our games and be required to re-enter basic information every time You visit the Website.

7 Access and Opting Out.

To make sure Your Personal Information is accurate and up to date, please feel free to review Your profile whenever You like.  You can do so by logging into Your account on the Website.  You can make changes to Your profile on by contacting  Except as necessary to obtain the services or information requested, You may opt out of having Your Personal Information that You voluntarily provided to Us through email, or other online avenues, prospectively retained by Us or used by Us for secondary purposes, by contacting Us at with respect to the Website.

The 'Help' portion of the toolbar on the majority of browsers will direct You on how to prevent Your browser from accepting new cookies, how to command the browser to tell You when You receive a new cookie, or how to fully disable cookies.  We do not override these settings or options, including any 'Do Not Track' settings, however, We encourage You to use them to enhance Your choices and personalize Your experience.

Please note, however, that in order to access certain content, features, services, products, or benefits on the Website, You may be required to provide Us with certain information, including Personal information.  If You do not wish to provide such information or if You opt to use the aforementioned privacy features, You may be unable to obtain certain content, features, services, products, or benefits on the Website.

The provisions of this section related to 'Access and Opting Out' do not apply to collection of information regarding the type of Web browser used to visit the Website or to information provided or collected that is not Personal Information or Non-Personal Information as defined in this Privacy Policy.


8 How We May Use Your Information.

When We collect information during Your initial registration, it will be used to create an online gaming account. Additionally, We will always let You know what it is for when We ask for information.  Here is a look at some other ways that We might use Your information to administer Our business and improve Your experience with the products and services You request.

  • Notifying You about promotions and special offers regarding products and services provided by Us or Our affiliates or other associated third parties;
  • Improving products and services We provide You and developing new products and services;
  • Improving the Website;
  • Tracking Your use of the website for Our internal market research;
  • Generating aggregate statistical studies about Our customers;
  • Contacting You in response to Your inquiries, comments, and suggestions;
  • Providing You with a safe and secure environment;
  • Protecting and defending Our rights or property or enforcing Our agreements with You;
  • Cashing Your checks, extending You credit, processing Your credit card, ACH, and/or other Financial Services transactions;
  • Contacting You when necessary;
  • For identification and verification purposes;
  • Processing payments;
  • Analyzing fraud and credit risk; and
  • Otherwise with Your consent or as permitted or required by law or for compliance with regulatory requirements.


9 Sharing Your Information.

We reserve the right to disclose any information as necessary to satisfy any law (including, but not limited to, the Act), regulations (including, but not limited to, the Regulations), or governmental request (including, but not limited to, requests by the PGCB), to avoid liability or to protect Our rights or property, or as detailed in this Privacy Policy. We also may share your information as necessary with the United States Internal Revenue Service and/or other appropriate taxation authorities. By providing Your personal information to Us, registering with Us, or logging into the Website, You expressly consent to the collection, processing, and disclosure of Your Personal Information for the purposes set forth in this Privacy Policy.

We may use third-party identity verification providers, including but not limited to LexisNexis, to confirm your identity, detect and prevent fraud, and/or enhance your Account opening experience. By using our Services, you also authorize us to disclose your full name, date of birth, address, and identification information directly to our vendors for the purpose of verifying your identity. For such purpose, you permit our vendors to verify your identity with a credit bureau and access your credit file solely for the purpose of identity verification which will not affect your credit score. This data will be maintained for the duration of the business relationship and any legally required retention period. Privacy policy information and contact details for LexisNexis may be found at 
We also may use third party payment processing providers, including but not limited to Global Payments, to process payments made by and to You in connection with Your use of the Services. By using the Services, you also authorize us to disclose your full name, date of birth, address, identification information, and banking information (including but not limited to account numbers, expiration dates, routing numbers, and other identifying financial information) to Global Payments and any other payment processing providers or financial institutions as necessary for the purpose of processing payments made by You and to You in connection with Your use of the Services. Privacy policy information and contact details for Global Payments may be found at


10 Affiliated Entities.

From time to time, We may share certain Personal Information, Non-Personal Information, or portions thereof that We collect from You about Your transactions with Us, exclusively for business purposes.  The third parties with whom We may share this information include Our employees, employees of Our affiliates, Our agents, partners, licensors, and third-party service providers who use Your Personal Information to provide services to Us in respect of Your being a customer of the Website.  Sharing this information allows Us to provide the products and services You have requested and quickly respond to applications for services.

11 Non-Affiliated Entities.

Your Personal Information and Non-Personal Information may be shared with or collected by third-party services providers who provide Us with a variety of services, including credit/debit and prepaid card processing, ACH processing, and the fulfillment of reservations or purchases.  Your Privacy is Our top concern, so We request that these services providers exercise reasonable care to protect Your Personal Information and restrict the use of Your Personal Information to the purposes for which it was provided to them.
We may share certain limited information about You with other companies, including those with whom we have joint marketing agreements or other businesses with which We have a contractual relationship.  They may contact You as part of a third-party promotional program or loyalty program.
At times, We may share Your Personal Information with third parties for a number of reasons, including:

  • As required by law or regulation and/or to comply with the legal, regulatory, or administrative requirements of any governmental authorities, including, but not limited to, the Division and the Commission;
  • To comply with a court order, subpoena, search warrant, or other valid legal processes;
  • In connection with any legal action, claim, or dispute, including, but not limited, to the collection of debts; or
  • For the protection of persons or property.


12 External Links and Third-Party Websites.

We use industry-standard safeguards to make sure the Personal Information that We collect from You stays private and is not compromised through unauthorized access.  However, due to the nature of communications and transmissions via the Internet, We cannot guarantee that the connection between You and Our servers will be completely secure or free from unauthorized access by third parties.  We are not responsible for the security of information transmitted via the Internet.  Further, please safeguard Your personal desktop or mobile devices against any viruses that may compromise the privacy of Your personal information, as this is also Your responsibility.

13 Changes in Privacy Policy.

From time to time, We may need to revise, modify or supplement this Privacy Policy for various reasons.  As part of Our commitment to keeping You informed, We will post these changes to the Websites and add the change date to the bottom of this Privacy Policy.  The amended or new Privacy Policy will be effective as soon as it is posted to the Website.  To ensure You are aware of the latest Privacy Policy, we encourage you to visit the Website from time to time.  By providing Us with information and by using the Website following the posting of changes to the Privacy Policy, You accept the changes and Our use of Your Personal Information and Non-Personal Information in accordance with the Privacy Policy in effect at that time.


14 Contact Information.

Need to contact us?  We  can be reached by phone at 1-(855)-486-4072, email at, or Live Chat via the website.

In the event that You have exhausted all reasonable means in resolving a complaint that You may have in relation to the Services or the Website(s), You have the right to contact the PGCB to file a dispute by utilizing the PGCB’s Internet Dispute Form, which may be found on the PGCB website:


This is version 1.0 of the Unibet Privacy Notice, last updated on 27/04/2023.