Table of Contents
- 2 Legal Gaming
- 3 Information We May Collect.
- 4 Geolocation.
- 5 Traffic Data.
- 6 Cookies.
- 7 Access and Opting Out.
- 8 How We May Use Your Information.
- 9 Sharing Your Information.
- 10 Affiliated Entities.
- 11 Non-Affiliated Entities.
- 12 External Links and Third-Party Websites.
- 14 Contact Information.
1.1 Thanks for choosing to play with us. UNIBET INTERACTIVE INC. and Casino Licensee DOWNS RACING, L.P. (dba MOHEGAN SUN POCONO) ("DOWNS RACING") offers online-gaming products and services under the brand Unibet, which can be found at www.pa.unibet.com (hereafter referred to as the "Website"). Unless the context indicates otherwise, Unibet and Mohegan Sun Pocono are hereinafter referred to collectively as the "Company", "We", "Us", or "Our".
2 Legal Gaming
We take gambling age restrictions seriously. Persons under the Legal Age are not permitted to gamble in a casino or online through any website or mobile application. Any contests We conduct, offer, or make are not open to persons younger than the Legal Age. Persons younger than the Legal Age are forbidden from using the Services on Our Website or mobile applications, and they cannot accept offers, participate in any Games, or win contests. We do not knowingly collect information from persons under the Legal Age for gaming-related offers. From time to time, We may ask Our customers to verify their age, for any reason, and may decline to provide products, services, access rights, or deposit or withdraw funds as to any person who does not provide Us with valid identification confirming that they are of Legal Age.
All Personal and Non-Personal Information (as defined below) that We store may be made available to the Pennsylvania Gaming Control Board ("PGCB"). We take responsible gaming seriously. See Our Player Protection Page for PA.Unibet.com, for full details. If You or someone You know has a gambling problem, please call the Council on Compulsive Gambling Pennsylvania at 1-800-GAMBLER or visit their website at www.pacouncil.com.
3 Information We May Collect.
The information that We collect is used to administer Our business and to provide You with the products and services made available through the Website. We may collect and maintain both Personal and Non-Personal Information necessary for these purposes. You may be required to provide Us with Personal information when You use the Website by completing online forms or entering information where requested, or by sending Us emails.
"Personal Information" includes any information that identifies You personally, including Your first name, last name, address, telephone or cellphone number, email address, credit card information, social security number, date of birth, purchase information, gaming information, secret security question(s), banking information, and other similar information. We may ask for these types of Personal Information at various times, such as when You submit information to Us through the Website, sign up for email or text messages, enter an online promotion, sign-up or log-in to play one of Our real money online games, request information, request withdrawal of funds, provide feedback in a survey or when You talk to Our employees or support staff. We may also acquire certain Personal Information from third-party service providers, as further described below.
"Non-Personal Information" includes any information about You that does not personally identify You. For the most part, We gather this type of information as You use Our Website, including the Website, and visit Our business.
Pennsylvania State law requires that We verify Your physical location when engaging in gameplay on the Website. Remember, You can only play at the Website from within Pennsylvania state lines. To make sure You are complying with the Act and Regulations, We collect Your physical location using geo-location technology. We may store a record confirming Your location within the Commonwealth of Pennsylvania for up ten (10) years as required by applicable state and federal laws and regulations.
5 Traffic Data.
When You visit the Websites, We automatically track and collect general login information, which may include Your: (i) Internet Protocol (IP) address; (ii) domain server; (iii) operating system; and (iv) Web browser type, as well as the pages that You visit on Our Website and mobile applications (collectively, "Traffic Data"). We track and collect this information both to prove Your overall experience as You navigate the Website and for marketing purposes. Traffic Data collected does not personally identify You. We may also use Traffic Data for fraud prevention purposes, recognizing Your geolocation, and to detect responsible gaming issues. The collection of Traffic Data also helps Us:
- Estimate Our audience size and usage pattern;
- Learn what information is of most and least interest;
- Speed up Your searches; and
- Learn of any possible performance problems with the Website.
Traffic Data is collected through various technologies including, but not limited to, cookies, IP addresses, and transparent GIFs (Graphics Interchange Format, also commonly known as a pixel tag).
7 Access and Opting Out.
To make sure Your Personal Information is accurate and up to date, please feel free to review Your profile whenever You like. You can do so by logging into Your account on the Website. You can make changes to Your profile on www.PA.Unibet.com by contacting Support@pa.unibet.com. Except as necessary to obtain the services or information requested, You may opt out of having Your Personal Information that You voluntarily provided to Us through email, or other online avenues, prospectively retained by Us or used by Us for secondary purposes, by contacting Us at Support@pa.unibet.com with respect to the www.PA.Unibet.com Website.
The 'Help' portion of the toolbar on the majority of browsers will direct You on how to prevent Your browser from accepting new cookies, how to command the browser to tell You when You receive a new cookie, or how to fully disable cookies. We do not override these settings or options, including any 'Do Not Track' settings, however, We encourage You to use them to enhance Your choices and personalize Your experience.
Please note, however, that in order to access certain content, features, services, products, or benefits on the Website, You may be required to provide Us with certain information, including Personal information. If You do not wish to provide such information or if You opt to use the aforementioned privacy features, You may be unable to obtain certain content, features, services, products, or benefits on the Website.
8 How We May Use Your Information.
When We collect information during Your initial registration, it will be used to create an online gaming account. Additionally, We will always let You know what it is for when We ask for information. Here is a look at some other ways that We might use Your information to administer Our business and improve Your experience with the products and services You request.
- Notifying You about promotions and special offers regarding products and services provided by Us or Our affiliates or other associated third parties;
- Improving products and services We provide You and developing new products and services;
- Improving the Website;
- Tracking Your use of the website for Our internal market research;
- Generating aggregate statistical studies about Our customers;
- Contacting You in response to Your inquiries, comments, and suggestions;
- Providing You with a safe and secure environment;
- Protecting and defending Our rights or property or enforcing Our agreements with You;
- Cashing Your checks, extending You credit, processing Your credit card, ACH, and/or other Financial Services transactions;
- Contacting You when necessary;
- For identification and verification purposes;
- Processing payments;
- Analyzing fraud and credit risk; and
- Otherwise with Your consent or as permitted or required by law or for compliance with regulatory requirements.
9 Sharing Your Information.
Certain features of the Website, including any chat or comment features, may allow you to contribute materials and information for access, use, viewing and commentary by other Users or customers of the Website. ANY PERSONAL OR NON-PERSONAL INFORMATION SUBMITTED BY YOU TO THE WEBSITE THROUGH THESE FEATURES IS PUBLIC AND MAY BE READ, COLLECTED, OR USED BY OTHER USERS OR CUSTOMERS OF THE WEBSITE. YOU ARE NOT AND SHALL NOT BE RESPONSIBLE FOR THE PRIVACY OF ANY PERSONAL INFORMATION OR NON-PERSONAL INFORMATION THAT YOU CHOOSE TO SUBMIT VIA THESE FEATURES.
10 Affiliated Entities.
From time to time, We may share certain Personal Information, Non-Personal Information, or portions thereof that We collect from You about Your transactions with Us, exclusively for business purposes. The third parties with whom We may share this information include Our employees, employees of Our affiliates, Our agents, partners, licensors, and third-party service providers who use Your Personal Information to provide services to Us in respect of Your being a customer of the Website. Sharing this information allows Us to provide the products and services You have requested and quickly respond to applications for services.
11 Non-Affiliated Entities.
Your Personal Information and Non-Personal Information may be shared with or collected by third-party services providers who provide Us with a variety of services, including credit/debit and prepaid card processing, ACH processing, and the fulfillment of reservations or purchases. Your Privacy is Our top concern, so We request that these services providers exercise reasonable care to protect Your Personal Information and restrict the use of Your Personal Information to the purposes for which it was provided to them.
We may share certain limited information about You with other companies, including those with whom we have joint marketing agreements or other businesses with which We have a contractual relationship. They may contact You as part of a third-party promotional program or loyalty program.
At times, We may share Your Personal Information with third parties for a number of reasons, including:
- As required by law or regulation and/or to comply with the legal, regulatory, or administrative requirements of any governmental authorities, including, but not limited to, the Division and the Commission;
- To comply with a court order, subpoena, search warrant, or other valid legal processes;
- In connection with any legal action, claim, or dispute, including, but not limited, to the collection of debts; or
- For the protection of persons or property.
12 External Links and Third-Party Websites.
We use industry-standard safeguards to make sure the Personal Information that We collect from You stays private and is not compromised through unauthorized access. However, due to the nature of communications and transmissions via the Internet, We cannot guarantee that the connection between You and Our servers will be completely secure or free from unauthorized access by third parties. We are not responsible for the security of information transmitted via the Internet. Further, please safeguard Your personal desktop or mobile devices against any viruses that may compromise the privacy of Your personal information, as this is also Your responsibility.
14 Contact Information.
Need to contact us? We can be reached by phone at 1-(855)-486-4072, email at Support@pa.unibet.com, or Live Chat via the website.
In the event that You have exhausted all reasonable means in resolving a complaint that You may have in relation to the Services or the Website(s), You have the right to contact the PGCB to file a dispute by utilizing the PGCB’s Internet Dispute Form, which may be found on the PGCB website: http://gamingcontrolboard.pa.gov/?p=106.
PLEASE PRINT AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS. THIS AGREEMENT MAY BE AMENDED BY THE COMPANY FROM TIME TO TIME, AND THE COMPANY MAY REQUIRE YOU TO ACKNOWLEDGE YOUR ACCEPTANCE OF ANY SUCH AMENDMENT.
This is version 1.0 of the Unibet Privacy Notice, last updated on 27/04/2023.